Plan "B"

So, I'm still without washer or dryer. Here's the short story. I decided to spend a little extra and go to a retail seller of washers and dryers because I didn't want the "cheap" experience that I've experienced when I get large appliances from Big Box stores.

That was my mistake. I figured that I would describe as best I could what my situation was and they'd get a stackable washer/dryer that would fit. I gave them measurements and information like it was on the second floor and it's going to fit into an existing drain pan. They asked me about power, and I said I didn't know. They told me that they could use either 110 or 220, so I didn't think anymore about it - until delivery day.

Delivery day came and they started hauling out the old. They got to the outlet and immediately stopped. They couldn't install my washer/dryer because I need both 110 AND 220. Their option was to run a 110v extention cord down the hallway. I declined, and they wouldn't continue with hauling off the old or installing (but not hooking up) the new. They gave me time to think about my options.

This new washer is almost twice the capacity of my existing one because it's a front loader and doesn't have an agitator. I couldn't find any other front loaders that would fit, so it had to be this one.

I called back and rescheduled for Friday (another day of working from home). I waited all day and around 3pm, I called. They didn't have me scheduled after all. O.K. when then? They informed me that they could do it on Saturday. I made them give me their name and confirm a Saturday delivery.

At this point, I was just going to run the 110v cord down the hall whenever I needed to use the washer until I could get an electrician in to fix it and a few other things I've wanted around the house.

Saturday came, and so did the washer/dryer. A different guy this time started leaning the washer forward to remove it. He took a look at the plug and said he couldn't install it today. He said it was because I had 220v 4 phase and he only had pigtails for 220v 3 phase. Ugh! I suggested that Western Appliance was about 2 blocks away and I was about 1 block from a Sears and Home Depot. Also, the old unit had what he was looking for - and could he please install this "third time's a charm" washer/dryer.

He refused, and after a brief telephone call with Western Appliance, he left. After he left, I dashed out to Home Depot and picked up a 220v 4 phase, 6' cord for him and returned to Western Appliance with their options. Either install my washer or return my money. I decided that a fourth attempt was approaching too many chances to give these people. Then, I recalled that this is the only supplier of the washer/dryer unit that will fit. (even though because of the 110v/220v thing it doesn't fit 100%). It was about 2 o'clock and nobody could get ahold of the driver - who we found out later had taken his truck home for the night.

So, I'm going to cower myself and call them on Monday to arrange for another Saturday attempt. Notice I don't call it a Saturday delivery.

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This seems to happen to me whenever I order something that has to be delivered. The worst story I have is from when I tried to order a dining room set from Sears HomeLife, and months later after several failed attempts on their side to deliver the merchandise, they charged my credit card again for the priviledge. I have a file in my filing cabinet labeled, "Stupid Sears".